FAQs

When do tickets go on sale?

In January 2027, along with the first artists in our lineup.

 

Do I need to print my ticket or can I show it on my phone?

You can show your QR code on your phone. 

 

Are there instalment/payment plans available?

Yes! We offer monthly, fortnightly, and weekly payment plans to spread out the costs, meaning you could secure your ticket for as little as just over £5. All payment plans need to be paid up 2 weeks before the festival.

 

How do instalment tickets work?

Choose your entry tickets (and everything else) as normal during the booking process, then at the last step (Payment), click ‘Pay over time’ and select whether you would like scheduled payments to come out of your bank account each month, every other week, or every week. Payments are taken automatically from your card, and the last payment is 2 weeks before the festival. Tickets paid over time are the same price as paying for them in one go, so they’re a great way of spreading the costs out if you don’t have all the money right now.

 

What happens if I miss a payment?

If a payment fails, our payment processor (Humanitix) will try again automatically. If your card has expired or changed, you’ll need to update your details in your Humanitix account. If instalments aren’t brought up to date, your ticket may be cancelled and payments already made may be lost.

 

How many instalments can I spread the cost across?

The number of instalments depends on when you buy your ticket, as all tickets paid over time need to have their last payment be made 2 weeks before the festival opens. If you bought your ticket on 2nd January, this could be 7 equal monthly payments, 14 fortnightly payments, or 28 weekly payments. The earlier you buy, the more instalments you can make.

 

Do you offer a discount to local residents?

Yes, there are discounted tickets on offer to residents of BA10 postcodes only. Purchase your Resident ticket through the Ticket page, then make sure you bring your ID and a utility bill with you to show at the Box Office when you arrive at the festival.

 

Do you offer student discounts?

Yes, we offer discounted Student Weekend tickets. Purchase your Student ticket in the usual way through the Ticket page, but make sure you bring your ID, and either one of your student ID card or a Statement of Student Status Letter (valid at the time of entry!) with you as proof to the Box Office when you arrive at the festival. 

 

Do I need ID to enter?

We operate a challenge 25 policy, and you may be asked to show ID to collect an Adult ticket at the Box Office. 

 

Are tickets refundable or transferable?

We’re a small, independent festival and sadly can’t offer refunds if you’re no longer able to attend for personal reasons.

Where is the festival held? 

Gilcombe Farm

Bruton

Somerset

BA10 0QE

 

What are the nearest train stations and bus routes?

 

Train

The nearest train station to Gilcombe Farm in Bruton is Bruton Station. It is located at Station Approach Road, Bruton, Somerset, BA10 0EH. Bruton Station is on the Bristol to Weymouth line. You can also use Castle Carey Station, which is about 4.2 miles away.

Bus

To get from Bristol to Bruton by bus, you’ll need to take a combination of bus routes and potentially a train. There isn’t a direct bus route from Bristol to Bruton. One option is to take the X39 bus from Bristol (Wine Street) to Temple Meads station, then the train to Bruton. Another option is to take the 376 bus from Wine Street to the Bus Station, then the 667 bus to Bruton. You can also take the number 8 bus from Wine Street to Temple Meads station, followed by the train.

 

Is there parking available?

Yes! There’s loads of parking onsite. You’ll need a parking pass for each vehicle which you can purchase on the ticket page when they go on sale in January. Parking passes are also available to purchase on arrival with cash.

 

Can I get a taxi or shuttle from the station?

There isn’t a dedicated taxi rank at Bruton station, so it’s best to book your journey ahead of time. There are several great local taxis you can use- try: Bruton & Mendip Taxis, Target Taxis, or Noble Taxis.

What are the festival opening times?

The campsites open at 10:00 on Friday 16th July 2027, and close at 15:00 on Monday 19th July 2027.

 

Will there be camping or glamping, or is it day-only?

All weekend tickets include camping. Day tickets are available if you’d just like to join us for one day, but these do not include camping.

 

Can I bring my own food and drink?

You can bring your own food and drink into the campsites, but remember there are loads of amazing local and international traders with delicious things to try- so don’t fill up before you get there!


Are there vegetarian/vegan/gluten-free options?

Yes, our food traders cater for gluten-free, vegan, and vegetarian customers.


Will there be free drinking water?

Yes, there are free water taps around the festival and in the campsites

 

Are children welcome?

Yes! There are tons of things for kids of all ages to see and do across the weekend. You can find dedicated entertainment, workshops, activities to do together, and get up close to hot air balloons. Everything is included in the price of your ticket, so parents don’t have to keep dipping into their pockets each time someone finds something that takes their fancy. 

 

Kids tickets are for 3-12 year olds, Teen tickets are for 13-17 year olds. Babes in arms go free.


Can I bring my dog?

Sorry, but your fuzzy friends will have to sit this one out. The only dogs allowed onsite are assistance dogs.


Are there cash machines on site or is it cashless?

Yes, there are cash machines onsite and we will be accepting cash.

 

Are there showers?

Yes! We provide public showers, so bring your soap-on-a-rope and towel.

 

Can I bring my carer for free?

We offer an additional ticket for free for anyone who would otherwise not be able to attend the festival alone due to their disability. Purchase a ticket for yourself, then get in touch with us at info@show-of-hands.net. You will need to provide evidence for your need for a companion.


Are there accessible toilets?

Yes, there are, throughout the festival grounds. If you have other access requirements or questions you can get in touch with us at info@show-of-hands.net

 

What is the terrain like?

The festival is set over two levels, on grass. The main entertainment area is at the bottom of the hill from the campsite, so you should plan for this should you have mobility requirements or need a scooter.

 

Can i bring my assistance dog?

Yes, but please let us know ahead of time by emailing info@show-of-hands.net. Assistance dogs must at all times wear a working jacket, and it is your responsibility to clean up after them by disposing of waste in the designated bins.

 

What if I have other accessibility requirements?

Please email us on info@show-of-hands.net with your queries and we will do our best to put your mind at ease.

 

What items are not allowed on site?

No illegal substances, glass, fireworks, weapons, disposable BBQs, generators or drones. If you’re found to be in possession of any of these you won’t be allowed in and you may be arrested. As a general rule of thumb, if you wouldn’t bring it to your Mum’s house, please don’t bring it to the festival.


Is re-entry allowed if I leave?

Yes! We want you to make the most of your visit to Bruton so you can come and go as much as you like from the festival. Just make sure you keep your wristband on and your parking pass in your window (if you’re driving).


Is there first aid on site?

Yes. If you have a medical problem let one of our team know and they’ll get you the help you need.

 

Is camping included in my ticket?

Camping is included in all weekend tickets. If you’ve purchased a Day ticket you must arrive and leave that day.

 

Is glamping available, and how do I book it?

If you’re looking to make your stay luxurious and a little bit different, we offer bell tents and vintage tent packages. They’re ideal for friends and families who want a few more home comforts and don’t want to worry about dragging all their kit with them.

You can read about and see the different options here, and in January when tickets go on sale, you can book them at the same time as your entry tickets.

 

Can I camp next to my friends?

Our campsites are first-come-first-served, but there is heaps of space.

 

What facilities are on site? (toilets, showers, water points, charging, etc.)

We provide toilets, showers, water points, bins, merriment, fun, bars stocked with local drinks, traders brimming with sumptuous food, and music. You’ll need to provide the rest.

 

Can I bring my campervan or caravan?

We have a dedicated campsite ground for live-in vehicles, which you’ll need a Live-in Vehicle ticket to use. Pitches are 9m x 5m. Unfortunately, if your vehicle is larger than 9m in length you won’t be able to bring it along with you. 

 

Are there restrictions on tent size or gazebos?

We are all about expression, being comfortable, and having lots of space to socialise together, but please remember that everyone wants the same too. Be respectful with the size of tents and gazebos that you bring!

 

What are the rules on cooking, fires, or BBQs?

You can bring self-contained stoves, but not disposable BBQs- they’re terrible for the environment and damage the land.

You can’t have fires in the campsites, but there’s a big fire in the entertainment area that should keep you warm and busy chatting to new friends all night long.

 

Can I bring alcohol into the campsite?

Yes you can, but not into the entertainment area. And remember that glass isn’t allowed onsite. We’re a small, independent festival and we’ve spent a lot of time finding you the best non-commercial drinks, so think about that before you pack 10 crates of warm, off-brand lager.

 

What’s the parking situation, and is it near the campsite?

You’ll need a parking pass if you’re planning on bringing a car. These can be purchased at the same time as your entry ticket, or on arrival to the festival in cash. The campsites are only the next field over from the car park.

Will there be merchandise?

Yes! We’re working on it now. You’ll be able to pre-purchase it here on the festival website, or at the festival itself.


Are photographers/videographers on site?

Yes. We’ll have photographers and videographers on site to capture the atmosphere and memories of the festival. By attending, you agree that your image may appear in our future promotional material. Don’t worry, we’ll always use images responsibly and with the spirit of the festival in mind.

 

How do I apply to trade?

We’re on the hunt for amazing food traders, garment sellers, massage therapists, craft sellers, palm readers and everything in between. If that’s you, get in touch with us at info@show-of-hands.net with some info about your stall.


How can I volunteer?

You can register your interest by completing our form on the get involved page.


How can I apply to perform/play?

You can register your interest by completing our form on the get involved page, please include as much detail as you can.



Who do I contact if I still have questions?

If there are stones left unturned and you have more questions, drop us an email to info@show-of-hands.net